Effective October 17th, 2021.

This Privacy Policy sets out (a) the ways we collect personal data about you and why we do so, (b) how your personal data is used and (c) choices you can make regarding your personal data.

This Privacy Policy applies to Diamond Games Incorporated Inc.’ (“Diamond Games”) games, websites, and related services (collectively referred to hereunder as the “Services”). Your use of the Services confirms your agreement with this Privacy Policy. Diamond Games may update or modify this Privacy Policy at any time and for any reason, such as to consider legal, technical or business changes or developments. As a result, please remember to check this Privacy Policy from time to time. Your use of the Services after Diamond Games updated or modified this Privacy Policy shall signify that you agree with the updates and modifications. If you do not accept changes made to this Privacy Policy, please refrain from using the Services.

If you have any questions or concerns regarding this Privacy Policy or Diamond Games use of your personal information, please contact us using the contact details provided below.

When data is collected

Diamond Games collects your personal data when you use or interact with the Services. It can be collected when you provide it and when Diamond Games automatically or manually retrieves it. For example, personal data is collected when you (a) create an account, (b) create user generated content, (c) sign up for a newsletter, (d) contact Diamond Games customer service, (e) share or otherwise participate on Diamond Games social media platforms, and (f) downloading content from Diamond Games such as a patch, demo, game launcher, etc.

In any event, Diamond Games will only collect personal data to the extent necessary to provide you with the Services, to ensure terms of use is adhered to, and fulfill your requests.

What data is collected

Diamond Games may collect a wide array of data that you provide, such as (a) profile information (usernames, social media links, etc.), (b) minimum contact information including e-mail address, and (c) additional data that you provide via the Services or that you chose or choose to provide Diamond Games with.

Diamond Games also may collect data automatically, such as (a) data about your game progress, (b) your IP address (general geographic location), (c) system specifications , (d) browser information and (e) gameplay data and your interactions with other players inside the Service. This may include storing your text and voice chats to provide a better and safer experience and to protect Diamond Games and it’s users. We may use these voice and chat logs to help ensure a safe environment. They can be reviewed by Diamond Games or it’s affiliates if a player submits a harassment or claim that shows a violation of our terms of service. This policy allows Diamond Games to reprimand and take action whereas required by removing access to functionality, or the Services either temporarily or permanently,

Diamond Games may also record the “Commander Cam” to ensure the terms of service is adhered to and to protect Diamond Games interests. This camera is only recording when enabled by the user within the game and while in a game ready state. This recording can be viewed by Diamond Games in the event of receiving three complaints. This policy serves to protect Diamond Games interests, as well as other players, and Diamond Games affiliates.

Exclusively in the case of media and influencer partners, Diamond Games may collect data manually, such as (a) publicly available contact information (including name, e-mail address, and social media profiles), and (b) publicly available information about their associated websites and channels (including follower counts and published articles).

Diamond Games also collects data from third parties, such as (a) data received by Diamond Games if you link a third party tool with the Service (including social media, PSN, Xbox, Epic Games, Steam and Google), (b) social media analytics data, (c) data for the purpose of security, (d) data from platforms games or Services run on. Diamond Games may also share this information with these services/service providers as required.

Diamond Games also collects metrics and telemetry data regarding your use of our Services, including how long and how often you play any game.

Why is this data collected?

Diamond Games collects data in order to provide and operate the Services, such as to (a) create accounts and allow players to use the Services, (b) confirm ownership and account entitlements, (c) inform customers of information related to the Services, (d) provide support for the Services, (e) manage our relationship with you, (f) understand how the Service users, as a whole, interact and use the Services, (g) security and safety (including to prevent malicious users, moderate player discussions and foster a safe and friendly environment for users), (h) historical data and player behaviour (i)troubleshoot and debug problems related to the Services.

We also use all this information to help us troubleshoot problems with the Service, to provide player rewards, and to improve the Service..

Who can see the data / who is it shared with?

Other than Diamond Games and its employees and its affiliated companies, the data collected by Diamond Games can be seen by (a) other players and users of the Services (in this case, limited data, such as profile data, friends lists, and in-game activities), (b) partners working with Diamond Games or providing services to Diamond Games (in this case, only to perform the services or work) and (c) other companies and public authorities, (in this case, exclusively in order to combat fraud and illegal activity and to respond to lawful requests or court orders).

Diamond Games may also share aggregate or de-identified information with third parties for research, marketing, analytics and other purposes, provided such information does not identify a person.

The Services are global by nature and your data can be transferred to anywhere in the world.

Rights and options

You can access some of the personal data we hold about you, by providing a written request to the contact information below. Upon receipt of your request, Diamond Games will provide you with the data in an electronic format. You will be asked to provide Government ID and sign a declaration of identity to ensure you are not trying to obtain another users information under false pretense. Diamond Games protects your identity, but cannot be held responsible for information you share while using it’s Services.

You can correct your data or have it deleted. You can also make requests as to how we use or share your data. Such requests, including to correct or delete data, must be submitted to Diamond Games will respond to all requests within 30 days.

You can opt-out of receiving promotional communications, such as marketing e-mails. Please follow instructions in such communications to this end.

Cookies and technology

Like most online services, we and our partners use cookies and similar technologies to provide the Services, analyze use, target advertisements and prevent fraud. You can disable cookies in your browser settings, but some parts of the Services may then not function properly.

Data protection and retention

Diamond Games takes appropriate measures to protect your data from unauthorized access or use.

Diamond Games retains your data as long as needed to provide the Services. In the event that you ask us to remove or delete your personal data, we will retain the data as necessary for Diamond Games legitimate business interests, such as to comply with legal obligations and resolve disputes.

Age limits

Diamond Games does not knowingly collect or solicit personal data about or direct advertising to anyone under the age of 13, or knowingly allow such persons to use our Services. If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. If you require support or wish to use any of our Services, please have your parent/guardian request on your behalf. No one under the age of 13 may provide any personal data. If you are a parent/guardian of legal age in your country and wish to let your child use our services you may consent on their behalf. No child under the legal age of majority in the residing country may purchase any Services from Diamond Games. If you were a “child under 13” when you were using our services with parental/guardian permission and wish to now remove your data, please contact us and we will have the relevant data deleted from our systems.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with Diamond Games Services, please contact us at: